Smart Multi-Channel Ticketing solution
Manage all customer messages from email, WhatsApp, Messenger, and more in one place. No more switching between platforms.
Automatically convert messages into tickets, track conversations, files, and status updates for faster and more efficient resolutions.
Get instant ticket summaries and actionable insights powered by AI to boost team productivity and customer satisfaction.
Stay connected on the go with a mobile-friendly app to manage tickets, conversations, and updates anytime.
Define, monitor, and enforce Service Level Agreements to ensure timely resolutions with accurate ETA updates.
Major security upgrades for stronger data protection, compliance, and system reliability.